Complaints to the insurance Ombudsman were up by over 40% last year, and they are set to go even higher this year.
In his annual report recently published for 2023 the Médiateur de l'Assurance states there were 30,620 referrals in the year, an increase of +42% compared to 2022.
In the 12 months ending August this year there have been 35,000 complaints.